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About Us
   
Our Values
Once an organization decides to become customer-focused, the next step is to transform into a customer-driven entity.

At IPEC we appraise existing relationships, determine the value of each and work to strengthen promising ones.
Our Values
We understand the relationships IPEC maintains. The challenge is to weed through every existing relationship to evaluate and classify each one. We classify each relationship according to its current value and again according to the potential for increasing long-term value.

In a nutshell, the framework has four steps:

1. Value net deep dive
2. Customer intimacy
3. Orchestrated customer learning
4. Delivering quality.
History
Our Expertise
We are Different
Our Values
Our Mission